Growth Opportunity I Operations Support Coordinator

Mbaf Services Private Ltd

Job Overview

  • Job Category Bpo/kpo/calling
  • Job Type Full-time
  • Offerd Annual Salary Rs. 400000 - Rs. 700000
  • Vacancies 5
  • Gender Both can apply
  • Experience 2 Years
  • Educational Qualification Graduate

Job Description

Roles and Responsibilities

Greetings of the season !

We are an international network of public accounting, tax, consulting and business advisory firms which deliver professional services for assurance, tax, and financial advisory. We are 5th ranked global accounting firm having US $8 billion+ business & operating in over 160 countries.

A Growth Opportunity is awaiting you!

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JOB SUMMARY - Operations Support Coordinator

Seeking an experienced F&A Administrative Specialist to help ensure effective day-to-day operations. The Administrative Specialist will perform administrative and operational duties using systems, procedures and policies to execute and support national and office-specific processes and initiatives. This role requires a high degree of accuracy and attention to detail. The successful candidate will possess the ability to multi-task, work efficiently under pressure, meet all deadlines and be a !strong team player.


  • Formatting and processing client engagement letters for finalization
  • Performing, tracking and reporting on client acceptance and client onboarding activities
  • Preparation of client billing and invoices according to set deadlines
  • Supporting WIP administration and reporting processes
  • Submitting invoices for payment and expense allocation
  • Maintaining Data integrity in reporting systems
  • Information gathering and data capturing
  • Enter and maintain CRM opportunities and contact lists
  • Reviewing the Inbox and Portals for Administrative and Operational task requests
  • Assist client facing team with engagement compliance activities per engagement policies and procedures
  • Produce and distributing a variety of materials including but not limited to confidential presentations and reports, leveraging guidance where available as well as firm systems and resources
  • Process resource scheduling requests
  • Schedule and coordinate recurring/non-recurring meetings for partners and management team within the practice
  • Recording and tracking activities in the work management tool
  • Providing task/activity updates and attending operational meetings
  • Ensuring timely and accurate completion of assigned tasks
  • Prioritizes and works independently or with minimal supervision
  • Other duties as required; may include but are not limited to assisting management with a variety of administrative tasks


  • High school diploma or equivalent, required
  • Bachelors degree in business administration or finance, preferred


  • 2 to 5 years of administrative/operational experience in a professional services firm required
  • Invoicing/Billing experience in a professional services firm required


  • Proficient in the use of MS Office suite (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, and OneDrive) required
  • Strong Excel experience, preferred
  • CRM experience, preferred
  • Experience with PeopleSoft Finance, preferred
  • Experience with Smartsheet, preferred


  • Excellent English oral and written communication skills required


  • Ability to deliver high-quality work product with minimal supervision
  • Ability to self-manage work assignments and prioritize work activities
  • Ability to apply reason to solve issues
  • Ability to work Mid Shift Hours (2pm -11pm IST)
  • Flexibility to work US shift hours (5pm - 2am IST) when required
  • Ability to work in a deadline-driven environment, and handle multiple projects/tasks with a strong attention to detail
  • Consistently seeks to improve processes
  • Strong time management and organizational skills
  • Ability to maintain a high level of confidentiality and professionalism in all matters
  • Ability to work independently or within a team environment

Thank you,

Dipal Joshi

Assistant Manager - HR

Desired Candidate Profile


Perks and Benefits


Preferred Skills

  • Client Onboarding
  • Smartsheet
  • .calendaring
  • People
  • Soft Finance
  • Billing
  • Scheduling
  • Advanced Excel
  • Sharepoint

Employer Details

Name: Dipal Joshi

Phone: 1234567890


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Company Info

  • Mbaf Services Private Ltd
  • MBAF Services Private Ltd (under umbrella of BDO USA LLP) is an international network of public accounting, tax, consulting and business advisory firms which deliver professional services for assurance, tax, and financial advisory. We are 5th ranked global accounting firm having 8 billion+ USD business & operating in over 160 countries.

  • 704-708 Shapath V Prahladnagar, S G Highway Ahmedabad 380015 Gujarat India