Senior Customer Service Executive

Scaleneworks People Solutions Llp

Job Overview

  • Job Category Banking
  • Job Type Full-time
  • Offerd Annual Salary Rs. 100000 - Rs. 450000
  • Vacancies 10
  • Gender Both can apply
  • Experience 2 Years
  • Educational Qualification Graduate

Job Description

Roles and Responsibilities

We are looking for individuals to monitor, listen and respond to customers queries in a Social way. The individual should become an advocate for the organization by engaging in dialogues and answering questions appropriately.

Skill set required-Excellent communication, interpersonal skills with evidence of team work and collaboration Ability to work under pressure, strict deadlines and efficient in multi-tasking Strong Product and Process knowledge Must be able to build positive, productive relationships with customers, team members and cross function. Excellent voice modulation, professional phone etiquettes and communication skills interpersonal, verbal, and written with the goal of influencing outcomes. Excellent listening, trouble shooting, problem solving and analytical skills with ability to resolve conflict effectively. Negotiation and objection handling

Qualification- Graduate from a recognized University with 3-5 years of experience in customer service roles.

Interested candidates kindly forward the updated resume at harshadsunil@scaleneworks.com

Desired Candidate Profile

 

Perks and Benefits

 

Preferred Skills

  • Communication Skills
  • Sales
  • Customer Satisfaction
  • Customer Retention
  • Product Pricing
  • Operations
  • Credit Cards
  • Marketing
  • Objection Handling

Employer Details

Name: Preet

Phone: 1234567890

Email: preet@gmail.com

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Company Info

  • Scaleneworks People Solutions Llp
  • SBI Cards & Payment Services Ltd., previously known as SBI Cards is a payment solutions provider in India. SBI Card was launched in October 1998 by the State Bank of India, India's largest bank, and GE Capital. In December 2017, State Bank of India and The Carlyle Group. acquired GE Capital`s stake in the Company.

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