Opportunity For Customer Support Executive @ Delhi Office

Acrysil Ltd

Job Overview

  • Job Category Healthcare
  • Job Type Full-time
  • Offerd Annual Salary Rs. 250000 - Rs. 375000
  • Vacancies 1
  • Gender Both can apply
  • Experience 1 Years
  • Educational Qualification Graduation-not-required

Job Description

Roles and Responsibilities

Roles and Responsibilities

  • Manage large amounts of incoming phone calls
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Desired Candidate Profile

  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
    • Only looking for MALE candidates

Desired Candidate Profile

 

Perks and Benefits

 

Preferred Skills

  • Customer Service
  • Customer Support
  • Technical Support

Employer Details

Name: Santosh

Phone: 1234567890

Email: santosh@gmail.com

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Company Info

  • Acrysil Ltd
  • Acrysil Ltd is one the leading manufacturer and exporter of Composite Quartz Granite Kitchen Sinks in India. The company is engaged in the manufacture and sale of kitchen sinks in India. They offer granite kitchen sinks and stainless steel kitchen sinks. They market their sinks under the brand name 'Carysil'.

  • B-30, Okhla Phase I, New Delhi, 110020