Bulk Hiring For Customer Service Executive_ Work From Home

Radical Minds Technologies Pvt. Ltd.

Job Overview

  • Job Category Web Development
  • Job Type Part-time
  • Offerd Annual Salary Rs. 100000 - Rs. 225000
  • Vacancies 100
  • Gender Both can apply
  • Experience Fresher
  • Educational Qualification Graduation-not-required

Job Description

Roles and Responsibilities

Roles and Responsibilities :

 

  • Managing incoming calls and customer service inquiries

• Generating sales leads that develop into new customers

• Identifying and assessing customers needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and
interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

  • Work From home only for Delhi candidates till next update
  • Candidate must have WIFI and internet connection.

Interview Details:

 

Interested candidates for Scheduling an Interview :

Please call at : 9773520868

Or send your resume ashutosh.kumar@radicalminds.net

Contact Person Ashutosh Kumar (HR)

Desired Candidate Profile

 

Perks and Benefits

 

Preferred Skills

  • Inbound Process
  • Bpo
  • Customer Service
  • Fresher
  • Domestic Bpo
  • Cold Calling
  • Voice Process

Employer Details

Name: Ashutosh Kumar

Phone: 9773520868

Email: ashutosh.kumar@radicalminds.net

Apply for this job

Company Info

  • Radical Minds Technologies Pvt. Ltd.
  • We would like to introduce The Radical Minds Technologies; our group of companies is a leading provider of consulting, outsourcing and staffing services to Fortune 500 and mid-market clients. A workforce of expert professionals (worldwide) is constantly endeavoring to add value to clients worldwide.

    Our India BPO operations run under the brand name Radical Minds Technologies Pvt. Ltd. is one of the leading call center in the field of travel, hospitality, food/Logistics; BFSI with a total employee strength of 5500+ today growing rapidly to be over 7000 employees in the next 9-12 months (Gurgaon, New Delhi, Bangalore, and Mumbai), primarily headquartered at Gurgaon. Another new facility, In North Zone (Noida/Dehradun) coming up soon.

    At Radical Minds our clients are presented with a value-driven approach to BPO, we offer the broadest range of BPO services underpinned by operational excellence and cost-effectiveness, therefore lowering costs is just a small benefit as compared the other services offered here.

    Consistently, with the overall business strategy and increased demand for outsourcing services, since the companies inception in 2010, our outsourcing practices have grown significantly. But one thing has remained the same from the beginning Our Clients success has always been at the heart of what we do and this has played an important role in driving transformation.

    In summary, we can say the four cornerstones of our work are:
    Adding overall value to companies
    Helping to control costs
    Reduce risk
    Increase transparency

    We have created a strong presence globally in 4 lines of businesses:

  • PLOT NO 368,,,UDYOG VIHAR PHASE-2,GURGAON, , , GURGAON, Haryana, India